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Thanks to the Texas Governor's Committee on People with Disabilities for gathering and organizing this material.
The new electronic and online technologies developed in the last decade have helped people all across the country communicate, do business, and achieve their goals. However, certain barriers to access in electronic and information technology have impacted many people with disabilities. Just as buildings today have ramps and curb cuts to make them more accessible, technology professionals must construct their products and services so that they are accessible to people with other types of disabilities. This document covers the laws that impact electronic and information technology, the tools that are available to evaluate compliance, and the resources that can help business and government make products and services more usable by all people.
Section 508 of the Rehabilitation Act is a federal law that provides for accessibility standards for electronic and information technology purchased or maintained by the federal government. Section 508 requires that federal agencies ensure that such technology is accessible to all federal employees with disabilities and people with disabilities seeking information or services from the federal government, unless an undue burden would be imposed on the agency. These regulations do not apply to the private sector (except for products sold to the federal government), or to recipients of federal funding.
Federal IT Accessibility Initiative: http://www.section508.gov/
Department of Justice Section 508 page: http://www.usdoj.gov/crt/508/
Department of Justice Section 508 Self-Evaluation Forms: http://www.usdoj.gov/crt/508/508docs2.html
U.S. Access Board Section 508 Regulations: http://www.access-board.gov/news/508-final.htm
Section 508 Web Accessibility Checklist from Utah State University: http://www.webaim.org/standards/508/checklist
Section 255 of the Telecommunications Act of 1996 is a federal law the provides for accessibility standards on communication technology. Section 255 requires that manufacturers of telecommunications equipment and customer premises equipment ensure that such equipment is designed, developed, and fabricated to be accessible to and usable by individuals with disabilities, if readily achievable. If accessibility is not readily achievable, the manufacturer must make the equipment compatible with peripheral devices used by people with disabilities, if that is readily achievable.
Section 255 Links:
Federal Communications Commission (FCC) Disabilities Rights Office: http://www.fcc.gov/cib/dro/
FCC Section 255 homepage: http://www.fcc.gov/cib/dro/section255.html
U.S. Access Board Frequently Asked Questions About Section 255: http://www.access-board.gov/telecomm/FAQ.htm
Access Board Section 255 Regulations: http://www.access-board.gov/telecomm/html/telfinal.htm
The ADA was passed in 1990, before most Americans were connected to the Internet. As a result, the ADA does not specifically cover whether Internet pages should be accessible to people with disabilities. The Department of Justice has written a letter arguing that accessible Internet sites are covered under the ADA’s “effective communication” provision, but no court has ruled that websites are covered by the ADA. In July 2000, the National Federation of the Blind and America Online settled the first lawsuit brought under the ADA over Internet access. AOL agreed to make its service more accessible for people who are blind and developed an Internet access checklist to evaluate its websites.
Department of Justice letter: http://www.usdoj.gov/crt/foia/cltr204.txt
AOL Accessibility Policy: http://www.corp.aol.com/access_policy.html
AOL Accessibility Checklist: http://employeechannel.aol.com/aolfiles/accessibility_checklist.html
AOL – NFB Agreement: http://www.nfbnet.org/weblist/humanser/msg00225.html
In 1999, the Texas Legislature passed Senate Bill 801, which provides that state agencies shall design their websites so that they meet “generally acceptable standards for Internet accessibility for people with disabilities.” This law applies only to state agencies. The Texas Department of Information Resources subsequently drafted accessibility guidelines for state agency websites.
Texas Government Code, Chapter 2001: http://www.capitol.state.tx.us/statutes/go/go200100.html
Texas Department of Information Resources Web Accessibility Guidelines: http://www.state.tx.us/Standards/srrpub11-accessibility.htm
Public Electronic Services On-the-Internet (PESO) Working Group: http://www.state.tx.us/Standards/peso-notes.htm
Texas Government Code § 2157.005 provides that all state contracts for the purchase of automated information systems must contain a clause that provides that state funds may not be expended in connection with the purchase of such systems unless the systems provide equivalent access to persons with visual impairments.
Texas Government Code, Chapter 2157: http://www.capitol.state.tx.us/statutes/go/go215700.html
General Services Commission: http://www.gsc.state.tx.us/stpurch/2-26.html
Bobby is an online tool to test your site for accessibility. Bobby will evaluate your site’s URL, test it against accessibility guidelines, inform you of possible problems, and suggest solutions for achieving access. Sites that are 100% compliant may display a “Bobby Approved” logo.
The WAVE is another tool that tests your site for accessibility. It checks fewer guidelines than does Bobby, but provides information in an easy-to-understand format.
http://www.temple.edu/inst_disabilities/piat/wave/
The AnyBrowser page allows you to view a website in multiple HTML formats, and includes a text-only option that allows you to see how your page looks without images.
http://www.anybrowser.com/siteviewer.html
This site allows you to type in any URL and see how it would look to a visitor who was using the text-based browser called Lynx. This browser allows web page designers to see how their sites would look on a hand-held text-only device or from the perspective of a person with disabilities.
http://www.delorie.com/web/lynxview.html
Many web pages use the Adobe PDF format to present information as it would appear in print. Adobe has created a service that allows people with disabilities to read many PDF files in text format. Web designers that use PDF files can check the accessibility of these files using the Access Adobe website or the access plug-in to Acrobat Reader. If the PDF files are accessible, web designers can add a link to the Access Adobe home page so that users with disabilities can access the files. If the PDF files are not accessible, it may be necessary to post the files in an alternate text-only format.
The Texas Assistive Technology Partnership at the University of Texas surveyed Texas state agency web sites for accessibility, and has identified ten common web accessibility problems, along with simple, common sense solutions.
http://www.governor.state.tx.us/Disabilities/ada/disabilities_web.html
The TSVBI website contains information about Internet accessibility as well as links to resources on assistive technology, training opportunities, accessible textbooks, and other disability technology information.
http://www.tsbvi.edu/technology/index.htm
The Web Accessibility Initiative has authored comprehensive guidelines for Internet accessibility. This document provides expert technical assistance in writing HTML code for accessible images, frames, video, and keyboard shortcuts.
The National Center for Accessible Media is a research and development organization that works with major software and hardware manufacturers, the federal government and others to distribute information and technology to make the Web more accessible for everyone.
http://www.wgbh.org/wgbh/pages/ncam/
This site is a valuable resource to anyone interested in Internet accessibility. It contains a comprehensive list of links to companies and organizations involved in making the World Wide Web more friendly to people with disabilities.
Knowbility is an Austin-based national nonprofit organization that works with community partners and the information technology industry to design more accessible websites. Knowbility sponsors Internet rallies to train web designers on access principles.
The Trace Center at the University of Wisconsin-Madison is dedicated to making standard information technologies and telecommunications systems more accessible and usable by people with disabilities. The center works with government groups, industry leaders, and disability organizations to improve access to computer hardware and software. The website provides information about various accessibility resources, including speech synthesizers, head pointers and mouthsticks, and tips on making PDF files accessible.
The Rochester Institute for Technology’s EASI website features distance education seminars and online workshops on computer and information access to people with disabilities. The website includes a Web Access Kit and information about library access and access to science and math materials.
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Last Revision: July 30, 2002